STUDIO ETIQUETTE

Please arrive 5- 10 minutes before class starts. Due to safety reasons, students will not be permitted to participate in any classes if they are more than 10 minutes late.

Turn cell phones off or put on silent.

No spectators allowed; no exceptions

Do not bring valuables into studio; please leave in trunk of car or at home. Vertical Allure Studio is no way responsible for your belongings.

No food, beverages, or candy allowed in studio. Covered water bottles ok.

By joining our fitness studio, you agree to maintain a positive and respectful environment by refraining from gossip and negative behavior towards the business, staff, or other members, both in-person and on social media. Violating this policy may result in the cancellation of your membership and the revocation of studio privileges. This commitment helps ensure a welcoming and supportive community for everyone.

Please do not wear heavily soiled shoes in studios.(shoes with rubber soles are best to prevent slipping)

Always advise instructor of any injuries.

Do not use or attempt to operate stereo equipment.

GENERAL POLICIES

Private parties can be co-ed but all attendees must participate

No refunds. Studio credit only.

If you need to reserve for more than one person please call studio to do so.

All prices and services are subject to change without notification.

Must be 18 years of age or older to participate in any class.

No nudity.

INTRO OFFER POLICIES:

Intro Offer Clients: Must cancel at least 6 hours in advance or you will be charged a $15 late cancel fee.

No Show Fee is $15

LATE CANCEL POLICY:

MEMBERSHIP HOLDERS: If you have any type of membership you must cancel at least 6 hours in advance or you will be charged a $15 late cancel fee.

DROP IN BUNDLES CLASS PACKS: You must cancel at least 6 hours in advance or you will lose class credit

NO SHOW POLICY: You will be charged $15 to your account for no shows

Drop in CLASS POLICIES

DROP IN CLASSES/WORKSHOPS/SEMI-PRIVATE CLASSES

No refunds..studio credit only.

It is the student's responsibility to monitor the expiration date. We will not extend the dates of any single class, membership or class card. No exceptions.

Class credits can NOT be shared or transferred to another student.

No Show Fee is $15

4+ late cancels within a month will result in your online scheduling privileges to be disabled.

MEMBERSHIP POLICIES

All memberships MUST BE set up through our secure online payment system via credit card on file. When your membership is purchased it will notify you of your recurring payment date.

If autopay is declined you will not be permitted to participate in any classes until your balance is paid in full. Vertical Allure Studio is under no obligation to offer any makeups classes due to a declined autopay. Declined autopays will prevent you from participating in any future payment plan options with Vertical Allure Studio.

6 AND 12 MONTH MEMBERSHIPS EARLY TERMINATION FEES: I understand that if I choose to cancel my membership prior to its term completion there will be a $150 fee charged to my card. Intent to cancel must be delivered in writing to hey@verticalallurestudio.com or via the Momence App. This fee will apply in all cases unless documentation is provided showing a pending move to a city more than 70 miles away.

Low Sign-Up Policy
Each class must have a minimum of 2 students signed up to run.
If fewer than two people are enrolled 6 hours prior, the class may be canceled, and you’ll receive a credit back to your account.

PRIVATE ON TO ONE LESSONS POLICIES

Payment in full is required to book

No refunds..studio credit only

You must notify Vertical Allure Studio at least 24 hour in advance to reschedule your private lesson. If given less than 24 hour notice, fees will apply.

PRIVATE PARTY POLICIES

$100.00 non refundable/non-transferrable deposit due upon booking.

You are required to submit any changes to party type, time, or length at least 7 days prior to actual date or you are responsible for the original party price or amount for type, whichever is greater.

Vertical Allure Studio has the right to refuse service to anyone who appears intoxicated, under the influence and a harm to others. All monies will be forfeited.

All guests must pay even if they do not participate. NO EXCEPTIONS

INCLEMENT WEATHER

Vertical Allure Studio will make every effort to contact students if classes are cancelled due to inclement weather. Our primary way of communication is via email and then by phone if necessary. Please make sure your student profile is up to date.

CLASS CALENDAR

The class calendar is subject to change at any time. Instructors are subject to change at any time.

MEDICAL ROLLOVER

Should you become injured during any of your sessions you must notify Vertical Allure Studio immediately and provide a written note from your physician. Your classes must be used within one year from purchase date (as long as you are paid in full). A written release from your physician is required to resume classes.

PREGNANCY

Please note: After 4 months students are no longer permitted to do any pole classes. You are allowed to do specific exotic dance classes (Doctor's note required). Please email hey@verticalallurestudio.com for more information.